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Frequently asked questions

Try these answers first

How quickly are new Strava activities imported?

Usually within a few minutes after sync. If you do not see an activity yet, open the dashboard and run a manual sync.

Why do I not see all friends in the comparison?

Only accepted friends appear in comparisons, and only those selected as visible for the current overview.

How does Premium membership work?

Premium unlocks unlimited community invitations for 365 days from activation and is enabled automatically after payment.

We show your request history after login, but you can send the form even without an account.
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